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Hours/Appointments

Dientes hours of operation are the following:

  • Monday - Thursday: 8:30 - 5:00 (closed for lunch 12:30-1:30)
  • Friday: 7:30 - 12:00, 1:00 - 4:00 (closed for lunch 12:00 - 1:00)
  • Saturday: 8:30 - 2:30
  • (Dientes is not available via phone ½ hour prior to closing for lunch and the evening.)
  • We are closed in observation of all major holidays.
  • We can be accessed via a 24 hour voicemail service.

Appointments

To make an appointment at Dientes, call 831 464-5409

If you are a new patient, you should take the following steps before calling:

  1. Check to see if you are eligible for Medi-Cal or Healthy Families. For more information on where to go for this, please go here.
  2. If you are not a Medi-Cal or Healthy Families patient, and will be paying cash on a sliding scale, be prepared to tell us your annual income. Please note that Dientes does not accept any private insurance. You will be given a financial estimate prior to each appointment. Please be aware that payment is due at the time of the appointment. We accept the following as verification of annual income:
    • Income Tax Return, previous year
    • Current Pay Stub
      Unemployment Check
    • Disability Determination
    • Letter from Employer on Company Letterhead, with signature and phone number
    • Student: Financial Aid Letter and copies of checks
  3. We will call to confirm your appointment and will leave a message if you are unavailable. It is the patient's responsibility to call back and confirm that they will be attending their appointment. If the appointment is unconfirmed, it is possible that you may loose your appointment.

Please be aware that we may have a waiting list for new patients.

When going to your appointment, you should:

  1. If you are a Medi-Cal patient, bring your BIC card and photo ID
  2. Plan to spend a little time filling out paperwork if you are a new patient, so come 15 minutes early.

Emergencies

During office hours:

Please call our front desk at 831-464-5409 and tell the receptionist what your emergency is. Emergency calls will be prioritized based on the severity of the emergency. Please note that we receive a high volume of emergency calls each day.

We do not accept walk-ins and all emergency appointments must be scheduled appointments.

After hours:

If you are experiencing a dental emergency after hours, please call 911 or go to your nearest emergency room.